Track Your Order
Where is my order?
We aim to fulfil all orders within 2 working days. Once your order is packed and on its way, you'll receive a shipping confirmation email with a carrier tracking link. Use the steps below to check your order status at any time.
Step 1 — View your order in your account
If you checked out with an account, you can see live order status, fulfilment updates, and your tracking number in one place:
From there, tap any order to open its detail page and see its current status.
Step 2 — Find your carrier tracking link
Once your order has been dispatched, a Track Shipment link will appear on your order detail page. Tap it to go directly to the carrier's tracking page for real-time delivery updates.
Can't see a tracking link yet? Your order may still be in our packing queue — please allow up to 10 working days from your order date before getting in touch.
Step 3 — Check your confirmation email
We send two emails for every order:
- Order confirmation — sent immediately when you place your order.
- Shipping confirmation — sent when your parcel leaves us, and includes your carrier tracking link.
Can't find either email? Check your spam or promotions folder, or search for Bits of Plastic.
Still need help?
If it has been more than 2 working days since you ordered and you haven't received a shipping confirmation, we're happy to help. Please contact us with your order number and we'll look into it straight away.
Your order number is shown in your order confirmation email and starts with #BOP.
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Image provided by David Taylor, a keen collector of Transformers, WWE and Marvel. As can be seen in David's cabinet, he's very fond of Starscream. But who isn't!
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Image provided by Andrew Moulton, showing his fantastic army of TMNT foot soldiers, perfectly displayed, and under the command of Shredder!
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Image provided by Jack, of a groovy Evil Dead display. And yes, some like to keep the boxes too!
